Randy Field started his consulting business to help clients integrate new technologies into their product and business plans. Four years later, he led a large project to determine the best practices of each department. The best “quality, time and cost” (QTC) department models were used as the client’s operations expanded. One of the departments was sales with a QTC model being created to sell their service.

Over time, it seemed that the best practices were not helping the client grow their business. Hence, Randy developed the “measure, serve, grow” (MSG). Think of the QTC as a pencil eraser to reduce costs and the MSG as the lead to write more business. Over the years, Randy developed multiple practices and tools to create a set of practices and tools. These practices and tools simplify complex business decisions for optimal performance.

Along the way, Randy realized that he was working with a “team” for each project and needed to define “success” before the project started. The business strategic acceleration “stack” was complete: Team. Measure. Serve. Grow. Success.